Question 1

Is there a free trial?

Accepted Answer

Yes! Every plan comes with a 14-day free trial. No credit card required. You can explore all features and decide which plan works best for your salon.

Question 2

Can I switch plans later?

Accepted Answer

Absolutely. You can upgrade or downgrade your plan at any time. When upgrading, you'll be prorated for the remaining period. When downgrading, the change takes effect at the next billing cycle.

Question 3

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for annual plans. All payments are processed securely through Stripe.

Question 4

Is there a setup fee?

Accepted Answer

No setup fees, ever. You can get started immediately after signing up. We also offer free onboarding assistance to help you set up your salon profile, services, and staff.

Question 5

Can I cancel anytime?

Accepted Answer

Yes, you can cancel your subscription at any time. There are no long-term contracts or cancellation fees. Your data remains accessible for 30 days after cancellation.

Question 6

Do you offer discounts for annual billing?

Accepted Answer

Yes! Annual billing saves you roughly 2 months compared to monthly billing. It's the best value and most popular option among our customers.

Question 7

Is my data secure?

Accepted Answer

Absolutely. We use industry-standard encryption, secure authentication, and regular backups. Your salon and customer data is protected with enterprise-grade security measures.

Question 8

Do you provide support for setup?

Accepted Answer

Yes! All plans include email support. Professional plans get priority support, and Enterprise plans include a dedicated account manager and phone support for hands-on assistance.

Simple, Transparent Pricing

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Enterprise

Frequently Asked Questions

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